1.0. We offer a no quibble 7 day money back guarantee for all goods shipped correctly that are not required, proof of purchase required. The buyer will be responsible for the return postage and packing charges and any original shipping charges are non refundable. If items are returned damaged then this is also chargeable. (For advise on repacking please contact us at firstname.lastname@example.org). Refunds will be processed within 48/72 of completion of the inspection of the returned products.
1.1. If the wrong item is received it is the responsibility of the customer to notify us in writing within 7 days of receipt. Arrangements will then be made for the incorrect item to be collected and a replacement item to be dispatched.